Terms & Conditions

Last updated: June 17, 2026

1. Agreement to Terms

These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and SONDHIE, concerning your access to and use of our website and mobile applications.

By accessing the site or app, you acknowledge that you have read, understood, and agreed to be bound by all of these Terms and Conditions. If you do not agree with all of these Terms and Conditions, then you are expressly prohibited from using our services.

2. User Accounts

To use certain features of the platform, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete registration information.
  • Maintain the security of your password and accept all risks of unauthorized access.
  • Promptly notify us if you discover or suspect any security breaches related to your account.
  • Take responsibility for all activities that occur under your account.

3. Shop Registration & Approval

Users who register as shop owners are responsible for business listings:

  • You must submit accurate details including shop name, proprietor details, location, and categorization.
  • All newly registered shops default to a "pending" status and require manual approval by the platform administrators before appearing in search or discovery APIs.
  • We reserve the right to approve, reject, suspend, or terminate any shop listing at our sole discretion without prior notice.

4. Acceptable Use

You may not access or use the platform for any purpose other than that for which we make it available. Prohibited activities include:

  • Systematically retrieving data or content to create a database or directory without written permission.
  • Circumventing, disabling, or interfering with security-related features of the platform.
  • Using the services for any illegal purpose or in violation of local laws.
  • Harassing, abusing, or harming another person, user, or administrator.

5. Intellectual Property

Unless otherwise indicated, the platform is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.

6. Liability Limitation

In no event will SONDHIE, our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the platform.

7. Changes to Terms

We reserve the right, in our sole discretion, to make changes or modifications to these Terms and Conditions at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of these Terms and Conditions.

It is your responsibility to periodically review these Terms and Conditions to stay informed of updates.